Disclaimer
Please read this disclaimer carefully before using our services, participating in activities, or consuming food/beverages at Knockout. By entering our premises, accessing our website, or booking our services, you acknowledge and agree to the terms outlined below.
This document contains important legal information regarding your rights, liabilities, and responsibilities while using Knockout's facilities and services. Please read carefully before proceeding.
General Disclaimer
1.1 No Professional Advice
- The content on this website and at our venue is for general informational and entertainment purposes only. It does not constitute professional advice (legal, medical, financial, or otherwise). Always consult qualified professionals for specific guidance.
1.2 Accuracy of Information
- While we strive to keep information accurate and up-to-date, Knockout makes no representations or warranties regarding the completeness, reliability, or accuracy of menu items, pricing, activity schedules, promotional offers, or third-party content linked from our website.
1.3 Right to Modify
- We reserve the right to modify, suspend, or discontinue any aspect of our services, menu, activities, or website content at any time without prior notice.
Food & Beverage Disclaimer
⚠️ ALLERGEN & DIETARY INFORMATION: Our kitchen handles common allergens including gluten, dairy, nuts, soy, eggs, seafood, and mustard. While we take precautions, CROSS-CONTAMINATION cannot be guaranteed against shared preparation areas. Guests with severe allergies, dietary restrictions, or medical conditions MUST inform staff BEFORE ordering. Knockout shall not be liable for allergic reactions, food sensitivities, or adverse health effects arising from consumption.
2.2 Food Safety & Consumption
- All food is prepared following FSSAI guidelines and standard hygiene protocols.
- Consuming raw or undercooked meats, seafood, eggs, or unpasteurized products may increase risk of foodborne illness.
- Guests consume food and beverages at their own risk.
🍺 ALCOHOL CONSUMPTION WARNING: Alcohol service is strictly limited to persons 21+ years with valid government ID (as per State Excise Act). Knockout follows "Responsible Service of Alcohol" protocols. Staff may refuse service to visibly intoxicated persons. Drinking and driving is illegal and dangerous. Knockout is NOT LIABLE for any accidents, injuries, legal consequences, or damages arising from alcohol consumption by guests. Management reserves the right to deny entry or remove any person under the influence of alcohol or drugs.
Sports, Gaming & Activity Disclaimer
⚠️ WAIVER OF LIABILITY: By participating in any activity at Knockout (including but not limited to: Bowling, Laser Tag, Archery, Rifle Shooting, Real Bullet Shooting, Trampoline, Simulators, Digital Sports), you expressly agree that:
- Participation is VOLUNTARY and undertaken at your OWN RISK.
- You acknowledge the inherent risks of physical activity, including but not limited to: slips, falls, collisions, equipment malfunction, strain, or injury.
- You are physically fit and have no medical condition that would prevent safe participation.
- You agree to follow all safety instructions, wear provided protective gear, and comply with staff directions.
3.3 Equipment & Facility Use
- All equipment is maintained per manufacturer guidelines and inspected regularly.
- Misuse, tampering, or reckless behavior with equipment may result in immediate expulsion from the activity/venue, financial liability for damages, or legal action if warranted.
- Knockout is not liable for injuries arising from participant negligence or failure to follow instructions.
👶 FOR PARTICIPANTS UNDER 18: Parent/Legal Guardian must accompany minors for most activities. Guardian must sign a Minor Participation Waiver on behalf of the child. Guardian acknowledges risks and assumes full responsibility for minor's safety and conduct. Certain activities (Real Bullet Shooting, high-intensity simulators) have higher age limits – check with staff.
Real Bullet Shooting
🔫 SPECIAL DISCLAIMER: Real Bullet Shooting is an advanced activity with elevated risks. Additional terms apply:
- Mandatory valid government ID + age verification (minimum 21 years).
- Mandatory safety briefing and supervision by certified range instructor.
- Zero tolerance for alcohol/drug influence before or during shooting.
- Participants must sign a separate, detailed Liability Waiver before participation.
- Knockout provides safety equipment and protocols but CANNOT guarantee against accidental injury, equipment failure, or human error.
- By participating, you RELEASE, WAIVE, and DISCHARGE Knockout, its owners, staff, and affiliates from ANY liability for personal injury, property damage, or wrongful death arising from this activity.
Website & Digital Content
4.1 External Links
- Our website may contain links to third-party websites. Knockout does not control, endorse, or guarantee the content, privacy policies, or practices of external sites and is not responsible for any damage or loss arising from your use of third-party sites.
4.2 User-Generated Content
- If you submit reviews, photos, comments, or other content to our website or social media, you grant Knockout a non-exclusive, royalty-free license to use, reproduce, or display such content for promotional purposes. Knockout reserves the right to remove any content deemed inappropriate, offensive, or violating our policies.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: IN NO EVENT SHALL KNOCKOUT, ITS OWNERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR any indirect, incidental, special, consequential, or punitive damages; loss of profits, data, revenue, or business opportunities; personal injury, property damage, or emotional distress; claims arising from your use or inability to use our services, unauthorized access to our systems, or third-party conduct at our venue.
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE OR ACTIVITY GIVING RISE TO THE CLAIM.
5.2 Exceptions
- Nothing in this disclaimer excludes or limits liability for death or personal injury caused by proven negligence of Knockout, fraud or fraudulent misrepresentation, or any liability that cannot be excluded under applicable Indian law.
Privacy & Data Protection
- Personal data collected (name, contact, ID, payment info) is used solely for booking confirmations, service delivery, safety and security, legal compliance (excise, FSSAI, police records), and marketing communications (only with explicit consent).
- We comply with India's Digital Personal Data Protection Act, 2023. Data is processed lawfully, fairly, and transparently. You have rights to access, correct, or request deletion of your data. Data is retained only as long as necessary for stated purposes.
Intellectual Property
- All content on this website and at our venue (logos, branding, menu designs, photos, software, activity concepts) is the intellectual property of Knockout or its licensors. Unauthorized use, reproduction, or distribution is prohibited.
- "Knockout" and associated logos are trademarks of Knockout. Use without written permission is strictly prohibited.
Governing Law & Dispute Resolution
- This disclaimer and your use of Knockout services shall be governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal.
- We encourage amicable resolution; please contact legal@knockout.com before initiating legal action.
Changes to This Disclaimer
- We may update this disclaimer periodically to reflect legal, operational, or service changes. The "Last Updated" date indicates the most recent revision. Continued use of our services after changes constitutes acceptance of the updated terms.
📞 Disclaimer Queries
Email: marketing.head@knockout.com
Phone: +91 98310 40034
Address: Tower 2, SRIJAN CORPORATE PARK, GP 2, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Office Hours: Mon-Sat, 11AM - 8PM