Privacy Policy

• Welcome to Knockout ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data in compliance with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws.
• This policy explains how we collect, use, and safeguard your information when you visit our venue, use our website, or book our services.

Personal Data

• Name, phone number, email address, date of birth, government ID (for age verification/shooting), payment details.

Sensitive Data

• Dietary allergies, health information (for activity safety), CCTV footage.

Automated Data

• IP address, browser type, device info, cookies, usage patterns.

• To process bookings and payments.
• To verify age for alcohol and shooting activities Legal Compliance
• To ensure safety and security (CCTV, emergency contact).
• To personalize your experience (preferences, allergies).
• To send promotional offers (only with your explicit consent).

• We do not sell your personal data. We may share data with:

• Partners: Only with your explicit consent for marketing.

• We implement industry-standard security measures (encryption, firewalls, access controls) to protect your data.
• However, no internet transmission is 100% secure. We cannot guarantee absolute security.

• We retain data only as long as necessary for the purpose collected or as required by law (e.g., tax records for 6 years, CCTV for 30 days).
• Afterward, data is securely deleted or anonymized.

• We use cookies to enhance user experience. You can manage cookie preferences via your browser or our Cookie Banner.

• We may update this policy periodically. Changes will be posted on this page with a new "Last Updated" date.